ORDER PROCESSING

The description of how Brilliant Shipping Agency process order processing for the goods being purchased.

 

There are several types of documents that are required when doing the order processing process. Among the documents used by the company Brilliant Shipping Agency Sdn. Bhd. in the process of importing the most important goods are the bill of lading, invoice, and packing list. The packing list needs to be requested by the company Brillian Shipping Agency Sdn. Bhd to assess whether the imported goods are in bulk or small quantities. It is also for the company Brilliant Shipping Agency Sdn. Bhd determines the number of quays that need to be provided. This document is used for products that do not involve plants, food, and live animals. For goods such as plants, food, and live animals, the company Brilliant Shipping Agency Sdn. needs to request additional documents such as faipo and apy certificates. For example, Brilliant Shipping Agency Sdn. Bhd imports corn from Brazil, and the company buyer needs to obtain authorization, country of origin, and faipo from the company sales.

If it is for the export process of goods, the documents required are the same as the documents for importing goods whereas companies from foreign countries will request the same documents as the documents for the import process of goods from the company Brilliant Shipping Agency Sdn. Bhd. All the documents that will be submitted to the buyer company or the seller company need to be verified to ensure that the goods sent are from that country or not and this verification can only be verified by the responsible party before the goods are exported or imported. Documents that have been verified by the responsible party will get a confirmation stamp. If one of the documents is invalid then the item will not be allowed by customs to be imported or exported. This document also depends on the type of goods to be imported or exported because there are some goods that require more documents than other important documents. From documents such as bill of lading and letter of credit, the company will know the status of the sale and purchase of these goods. This letter of credit is required in the event of reliance on a bill of credit or the absence of a bill of credit.

In terms of taking insurance, the company Brilliant Shipping Agency Sdn Bhd does not take insurance because they are only shipping agents and only focus on ship management, importers and exporters, and others. Most importers and exporters are responsible and depend on themselves whether they want to take insurance or not. The price of this insurance depends on the price of the cargo and usually, only 1% will be charged to the insurance buyer.

For the recruitment process of Brilliant Shipping Agency Sdn Bhd from interested companies, Brilliant Shipping Agency Sdn Bhd will follow all requests from companies that use Brilliant Shipping Agency Sdn Bhd's services. Among them is the process of booking a ship, places for unloading and loading goods, and so on. For exported goods, usually Brilliant Shipping Agency Sdn Bhd will get all the details from the company and the factory that deals with them such as the number of goods to be exported, freight terms, bill of lading, cargo information, and much more. Brilliant Shipping Agency Sdn Bhd will take over their duties depending on requests from owners, shippers, tenants, exporters, and importers. Brilliant Shipping Agency Sdn Bhd will suggest the appropriate port for unloading and loading goods depending on the type of goods to be carried, they will also know all the movements of ships carrying goods and have their own schedule to organize the movement of goods and ships in and out. Usually a few days before the ship's arrival, the port will hold a meeting with the shipper, exporter, shipping agent and forwarding agent, transporter, contractor, and also the port. Upon the arrival of the ship, a representative from Brilliant Shipping Agency Sdn Bhd will board the boat to meet the captain of the ship to collect all the documents and will deal with relevant superiors such as the Maritime Department and the Customs Department. This task will be done and finished when the ship is ready to move out of the port after completing all the processes. However, if there is damage to the ship when the ship is halfway out of the port, Brilliant Agency Sdn Bhd must be responsible for reporting to the port to repair it.