STRATEGIES & PLANNING

 

The strategies and planning that have been implemented in the Brilliant Shipping Agency.

   

Brilliant Shipping Agency Sdn. Bhd has its own plans and strategies. The company's experienced staff advised us that their own methods and planning are straightforward, consisting of obligations and punctuality or discipline within the time allotted, and lastly, efficient staff communication. For your knowledge, Brilliant Shipping Agency Sdn. Bhd exclusively offers shipping services between businesses located in this nation and those located elsewhere, such as in Indonesia, Brazil, Japan, and the United States. Their offerings consider client needs.

As part of their duties, Brilliant Shipping Agency Sdn. Bhd. is required to ensure that all requests from the client are fulfilled properly. The employees were informed that if the client had no complaints, it meant that their work was proceeding without issue. If a client complains about a shipment or anything related to it, Brilliant Shipping Sdn. Bhd. is responsible for handling it. Brilliant Shipping Agency Sdn. Bhd. is in charge of everything, from the order process to the shipment's arrival at the destination port. The next requirement is strict adherence to the schedule; the shipment or cargo will be delivered on the specified date; therefore, they must be aware of it and be "on call" or on standby. They must pay attention to the process because it is fairly difficult in order to prevent any negative outcomes.

Other than that, the staff members effectively communicate their plans and initiatives. We were advised by Brilliant Shipping Agency Sdn. Bhd. that there are just 3 employees working there. As a result, their communication is improved and effective. Additionally, when my group and I do the interview with them, three of them provide us with really encouraging feedback and are friendly employees. This shows that Brilliant Shipping Agency Sdn. Bhd. has effective workplace communication that guarantees its team has the knowledge they need to perform successfully, provides a great work environment, and avoids inefficiencies. One of the logistical industry companies with excellent quality is Brilliant Shipping Agencies Sdn. Bhd. Future plans for Brilliant Shipping Agency Sdn. Bhd. include the expansion of additional shipping agency branches. Brilliant Shipping Agency seeks to expand its business abroad to demonstrate that, despite being one of very few Malaysian shipping and international forwarding companies, it can offer these specialized shipping services for the project of cargo as well as for the expedited international movement of heavy lift and oversize shipments. The goal of Brilliant Shipping Agency is "to keep disbursement accounts to a minimum."